Shipping policy

Shipping Policy

Welcome to Revive Online! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for detailed information on our shipping procedures.

Shipping Destinations

• United Kingdom: We offer shipping across the UK, including Northern Ireland, Scotland, Wales, and all other regions.
• International Shipping: Currently, we do not ship internationally. Stay tuned for updates as we plan to expand our shipping locations in the future.

Shipping Methods & Costs

• Standard Shipping (UK):
  • Cost: £1.8
  • Delivery Time: 2-4 business days
    
• Express Shipping (UK):
  • Cost: £4.99
  • Delivery Time: 1-2 business days

Processing Time

• Orders placed before 3 PM GMT will be processed and dispatched the same day (Monday to Friday).
• Orders placed after 3 PM GMT or on weekends/holidays will be processed on the next business day.
• Processing times may be extended during peak periods such as sales or holidays.

Order Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track your order via the provided link.

Delivery Issues

• If your package does not arrive within the estimated delivery time, please contact our customer service team at support@reviveonline.co.uk. We will assist you in tracking your package and resolving any delivery issues.
• If a package is returned to us due to an incorrect address or failure to collect, the customer will be responsible for any additional shipping costs to resend the package.

Lost or Damaged Packages

• We take great care in packaging your items, but if your package arrives damaged, please contact us immediately with photos of the damage.
• If your package is lost in transit, we will work with the courier to investigate and resolve the issue. In cases where the package cannot be located, a replacement or refund will be issued.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Returns Policy.

Contact Us

• If you have any questions about our shipping policy, please contact us at support@reviveonline.co.uk or call us